ONYX Hospitality Group was founded in order to manage the operations and development of our growing Amari, Shama and OZO portfolio’s across South East Asia, Greater China, and Australia.
Highlights
Unleash the power of CMS
Personalized member portal
Consume rewards
Personalized offers
Flexible loyalty solutions
Optimizing the path to purchase
Cendyn Loyalty Portal
Achieve more personalized experiences, rewarding and creating life-long guests with our flexible eLoyalty solutions.
Cendyn’s comprehensive eLoyalty solution is powered by our award-winning content management system (CMS), which puts you in the driver’s seat to seamlessly manage your own content, images and offers. This innovative solution allows you to effectively run and maintain all aspects of a loyalty program for any type of hotel or hotel brand, and create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
Bespoke Member Portal
The all-new, re-imagined member portal is powered by Cendyn’s award-winning CMS. Allow members to use their social media credentials to sign in, view loyalty status, redeem rewards, receive offers and much more in a personalized area just for members.
Surprise & Delight
Beyond allowing members to manage their stays, eLoyalty allows you to reward your unique guests with unique rewards. Determine the redemption process that fits your business requirements and your guests. With our reward management capabilities, you can recognize your loyal customers with points, vouchers, touchless gift cards, and more.
Take Control
Our members take full control of their entire stay portfolio with everything from consuming special member-only, timely offers to booking your next stay directly from the portal.
Of course, every member has full control over their preferences and credentials.
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Post-launch, the loyalty portal saw an increase of over 1,700% new users interested in the loyalty program.
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The new modernized loyalty portal user interface was validated by a significant reduction in overall bounce rate for mobile, desktop, and tablet audiences.
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The increase of session duration is a direct result of user-engagement and interest in content.
